Legal

Refund Policy

 

Our Commitment To Your Satisfactions

If you are not satisfied with our products or services please contact us and give us the opportunity to make things right for you.  If for some reason we can’t measure up to your satisfaction we will refund up to 100% of your money paid for services rendered.  The amount of any custom products ordered on your behalf we NOT be refunded.

 

How To Contact Us

Should you have other questions or concerns about these privacy policies, please contact us at:

 info@bigtexasdesigns.com or by phone at: 281-253-3366

 

 

 

Privacy Policy

 

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our home page and at every point where personally identifiable information may be requested.

 

The Way We Use Information:

We use the information you provide about yourself when placing an inquiry or service order only to complete that order or inquiry. We do not share this information with outside parties except to the extent necessary to complete that order or inquiry.

 

We use return e-mail addresses to answer the e-mail we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

 

We use non-identifying and aggregate information to better design our Web site and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our Web site, or that Y number of men and Z number of women filled out our forms, but we would not disclose anything that could be used to identify those individuals.

 

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

 

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

 

Third-Party Service Providers

From time to time, Big Texas Designs may contract with third parties to assist us in managing certain functions on the Site, such as processing payments. Thus, for example, when you transmit credit card information for purposes of paying for a Big Texas Designs service on the Site, you may be automatically connected with a third party who will receive your credit card information and protect the security of such information during transmission by using Secure Sockets Layer (SSL) software, which encrypts the credit card information you input. Although we seek to restrict third-party service providers from using any personally identifiable (or company identifiable) information received from Big Texas Designs or the Site for any purpose other than to facilitate transactions being conducted through the Site, Big Texas Designs is not responsible for any negligence or misconduct on the part of the third party receiving your credit card or other information.

 

Our Commitment To Children's Privacy:

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Web site from those we actually know are under 13, and no part of our Web site is structured to attract anyone under 13.

 

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by contacting us at by e-mail at: info@bigtexasdesigns.com or by mail at: 909 Sycamore Road, Richmond, Texas 77469. We use this procedure to better safeguard your information.

 

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

 

Links

This Web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

 

How To Contact Us

Should you have other questions or concerns about these privacy policies, please contact us at:  info@bigtexasdesigns.com or by mail at: 909 Sycamore Road, Richmond, Texas 77469.